Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Site Control Panel you’ll find an in–depth Help section featuring tons of help articles and commonly asked questions. They are contributed by our support team of proficient techs. Simply type in your question and our clever platform will give you the best answer.

  • Top quality support service

  • Instructional Video Clips

  • If you’d like to see how a task is completed or how a problem is taken care of, instead of just reading about it, take a look at our compilation of educational video tutorials. They address a variety of topics and will help you swiftly understand how to work with our Web Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 customer support service with a 60–minute ticket response guarantee. A group of seasoned technicians will be at your disposal to answer all the inquiries that you could possibly have. During non–busy times, a response will be provided in even less than 20 minutes.