A 99.9% Server Uptime

We have built our shared hosting system using stable hardware components and heavily customized software. Our sysadmins have installed a customized version of Security–Enhanced Linux on each of our physical machines in order to ensure utmost protection and stability. We’ve installed several anti–DoS appliances coupled with highly efficient firewall software to make sure our internal network is impenetrable and safe.

All our shared hosting plans packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the uptime guarantee stays unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

Aside from our cloud hosting platform, we’ve also set up our very own internal network in all our datacenters. Everything is based on first–rate hardware elements built by Juniper. Furthermore, on each and every router, we’ve set up a firewall with an advanced algorithm to help filter out all questionable requests.

As a result, in all our datacenters – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all web hosting plans in each datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Irrespective of the fact that we have done just about everything to minimize all possible risks with our cloud hosting packages and regardless of the fact that we offer premium tech support, there are times when the client simply isn’t content with what we are offering. Or he has to upgrade to a more robust web hosting service, like a VPS server or even a dedicated server.

That is the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not content, we will give you a reimbursement.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you have ever had to wait around for hours to receive a response, you probably know how irritating this can be, especially when your website is on the line. This is exactly why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be available to you and they’ll reply to you in under sixty minutes. And the best part is that their average ticket response time is just twenty minutes!

24/7 Technical Support